Returns & Refund Policy

At Gadgitz, we want you to be completely satisfied with your purchase. If you are not happy with your order, please review our return and refund policy below.

1. Return Eligibility

  • Returns are accepted within 30 days of the delivery date.

  • Products must be returned in their original condition, unused, and with all original packaging and accessories.

  • Certain products (like digital downloads or opened personal care items) are non-returnable for hygiene and safety reasons.

2. How to Initiate a Return

  • Contact our customer support at info@gadgitz.com with your order number and reason for return.

  • Our team will guide you through the return process and provide a return shipping address.

  • Customers are responsible for return shipping costs unless the product was defective or incorrect.

3. Refund Process

  • Once we receive and inspect the returned item, we will notify you about the approval or rejection of your refund.

  • Approved refunds will be processed back to the original payment method within 7-10 business days.

  • Shipping charges are non-refundable unless the return is due to our error.

4. Exchanges

  • We currently do not offer direct exchanges. Please return the original item for a refund and place a new order for the replacement product.

5. Damaged or Defective Items

  • If your product arrives damaged or defective, please contact us immediately with photos at info@gadgitz.com.

  • We will provide a replacement or full refund at no extra cost.

6. Late or Missing Refunds

  • If you haven’t received your refund within the specified timeframe, please check your bank or credit card statement first.

  • Then contact us at info@gadgitz.com for further assistance.

Contact Us
If you have any questions about returns or refunds, please reach out to us at:
Email: info@gadgitz.com